FAQs
Are the cottages pet friendly?
We do offer a few cottages that are pet friendly; we require a $35.00 nonrefundable deposit for the first night and $10.00 non refundable deposit each night after.
What if we will arrive after the clubhouse is closed?
Late arrivals come to the clubhouse. There is a house phone that will call security and they will come right over and get you checked in.
Is there transportation at the resort?
When you check into the clubhouse, just ask the front desk and they will provide local cab companies and their numbers to you.
How do I contact my Owner Services Department?
Owner Services is available Monday-Friday 7am-6pm PST and Saturday 8am-4:30pm PST
Toll-free: 866-899-9367
Fax: 949-448-5140
Email: ownerservices@tradingplaces.com
Address: 23807 Aliso Creek Road, Suite 100, Laguna Niguel, CA 92677
How do I make a reservation?
You may reserve your vacation by calling Trading Places at 866-899-9367. You must be current on all maintenance fees, special assessments, loan payments, and any other applicable charges in order to book a reservation or request an interval for exchange purposes.
May I stay additional nights at my home resort?
At 21 days or less you are entitled to low nightly Premier time rates through the Summer Wind Family of Resorts, including access to extra nights back to your home resort, subject to availability. Call 866-899-9367.
May I give my week's usage to someone else?
Yes, as a vacation owner you can let family or friends use your vacation at your discretion. Please call Trading Places at 866-899-9367 and ask them to make a note in your file.
Who looks after my home resort when I'm not there?
Just as the owners share in the initial purchase price, they also share the cost of maintenance. We establish a management company that operates the resort just as any other hotel or resort property. The management company invoices each owner once a year (maintenance fee), a minimal fee for each week of ownership. That fee is to cover the operating costs and covers the expenses such as property taxes, insurance, water, electricity, housekeeping, repairs and maintenance, linens and laundry, grounds and landscaping, replacing furniture and administration.
Copyright © 2008 Trading Places International | CST#1008862-10We do offer a few cottages that are pet friendly; we require a $35.00 nonrefundable deposit for the first night and $10.00 non refundable deposit each night after.
What if we will arrive after the clubhouse is closed?
Late arrivals come to the clubhouse. There is a house phone that will call security and they will come right over and get you checked in.
Is there transportation at the resort?
When you check into the clubhouse, just ask the front desk and they will provide local cab companies and their numbers to you.
How do I contact my Owner Services Department?
Owner Services is available Monday-Friday 7am-6pm PST and Saturday 8am-4:30pm PST
Toll-free: 866-899-9367
Fax: 949-448-5140
Email: ownerservices@tradingplaces.com
Address: 23807 Aliso Creek Road, Suite 100, Laguna Niguel, CA 92677
How do I make a reservation?
You may reserve your vacation by calling Trading Places at 866-899-9367. You must be current on all maintenance fees, special assessments, loan payments, and any other applicable charges in order to book a reservation or request an interval for exchange purposes.
May I stay additional nights at my home resort?
At 21 days or less you are entitled to low nightly Premier time rates through the Summer Wind Family of Resorts, including access to extra nights back to your home resort, subject to availability. Call 866-899-9367.
May I give my week's usage to someone else?
Yes, as a vacation owner you can let family or friends use your vacation at your discretion. Please call Trading Places at 866-899-9367 and ask them to make a note in your file.
Who looks after my home resort when I'm not there?
Just as the owners share in the initial purchase price, they also share the cost of maintenance. We establish a management company that operates the resort just as any other hotel or resort property. The management company invoices each owner once a year (maintenance fee), a minimal fee for each week of ownership. That fee is to cover the operating costs and covers the expenses such as property taxes, insurance, water, electricity, housekeeping, repairs and maintenance, linens and laundry, grounds and landscaping, replacing furniture and administration.
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